Last updated: 17 October, 2024
The Society Of Permanent Cosmetic Professionals (“SPCP,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website, use our services, subscribe to our memberships, or make a purchase from spcp.org (the "Site") or otherwise communicate with us (collectively, the "Services") as described further in the Terms and Conditions, and that you may provide in electronic messages to SPCP.
Effective Date: 17th Day of October, 2024
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Introduction
Welcome to SPCP.org (the "Site"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Site.
2. Information We Collect
We may collect information that you directly submit to us through our Services that may include:
- Personal Information: Information that can identify you, such as your name, email address, phone number, and payment details when you register, make a purchase, or interact with our services.
- Usage Data: Information about how you use our Site, including your IP address, browser type, pages visited, and time spent on those pages.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, maintain, and improve our Site and services.
- To process transactions and manage your account.
- To communicate with you, including sending updates, marketing communications, and responding to inquiries.
- To analyze usage trends and enhance user experience.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in providing services, such as payment processing, data analysis, and customer support.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
- We do not share mobile information with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
- You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
7. Cookies and Tracking Technologies
We also automatically collect certain information about your interaction with the Services ("Usage Data") to enhance your experience on our Site. To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. You can manage cookie preferences through your browser settings.
8. User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
9. Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
10. Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
12. Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
13. International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by admin in these countries.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site. Your continued use of the Site after changes constitutes your acceptance of the new policy.
10. OPT IN/OUT of communication
You may opt in or out of any communications with the SPCP at any time. For mobile & sms, you can reply "STOP" and for email services you can click https://spcp.org/unsubscribe
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Society of Permanent Cosmetic Professionals
3319 E 46th Street, Suite 100
Tulsa, OK, 74135
Email: [email protected]